About us
At Echinacea Care, we specialise exclusively in NDIS Support Coordination. Our focus is to make the NDIS easier to understand, easier to navigate, and more meaningful to your everyday life. We listen carefully, learn your goals, and support you to connect with the right services — without confusion or pressure.As an independent provider, we offer clear and unbiased guidance, helping you coordinate supports, communicate with providers, monitor your budget, and prepare for reviews. Our bilingual team (English/Chinese) ensures families can express their needs comfortably and confidently.Most importantly, we work beside you at every step, responding quickly when things change and helping you build the skills and confidence to manage your supports over time. With Echinacea Care, you are never navigating the NDIS alone.
Clear guidance. Genuine support. Your NDIS journey, with confidence.
Our Commitment to You
We work with honesty, respect, and full transparency. Your voice, preferences, and goals guide every decision we make together. Your trust matters to us, and we honour it in every interaction.
Culturally Inclusive Support
We proudly offer bilingual support for families who prefer English or Chinese, including Cantonese and Mandarin. Clear communication is essential for good support — and we make sure nothing is lost in translation.
Independent and Unbiased
Echinacea Care provides Support Coordination only. We do not deliver support work, therapy, or any other services. This ensures our recommendations are always in your best interest, free from conflict of interest.
Here When You Need Us
We respond quickly, keep communication clear, and stay connected with you and your providers. Whether you need help with a sudden issue, a service change, or a plan review, we’ll support you every step of the way.