Echinacea Care

Empowering Your NDIS Journey with Clarity and Confidence
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Our Services

NDIS Support Coordination
At Echinacea Care, we specialise exclusively in NDIS Support Coordination, providing clear, personalised guidance for every participant we support. Our focus is to help you understand your plan, navigate your funding, and connect with the right providers so you can access the services that truly meet your needs. We work closely with participants, families, and service providers to ensure your supports are well coordinated, your goals are prioritised, and your NDIS plan becomes meaningful and practical in your everyday life. Our role is to walk alongside you—every step of the way—with clarity, professionalism, and genuine care.

Why choose us

At Echinacea Care, you receive dedicated and independent Support Coordination from a team that understands the NDIS deeply and responds quickly when your needs change. With strong relationships across trusted service providers and a bilingual English–Chinese team, we ensure you receive clear communication, culturally inclusive support, and guidance you can rely on throughout your entire NDIS journey.
Specialised & Independent — we provide Support Coordination only.
Expert guidance — strong NDIS knowledge and reliable provider connections.
Responsive & culturally inclusive support
What We Offer
Personalised Support Coordination.Expert NDIS navigation.Clear and simple budget guidance.Connecting you with trusted service providers.Collaboration with your allied health team.Ongoing monitoring and issue resolution.Crisis and urgent support coordination.Plan Review preparation and meeting support.Capacity-building to help you understand and manage your plan. Consistent communication to keep your supports on track.
Who We Support
We support participants with: Mental health conditions.Autism and developmental conditions.Intellectual disabilities.Physical disabilities.Neurological conditions.Cognitive and memory conditions.Sensory impairments (vision or hearing).Acquired injuries and rehabilitation needs.Complex or multi-disciplinary support needs.
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Our testimonials

  • Echinacea Care has been a game changer for me. My Support Coordinator explains everything clearly and always checks in to make sure my services are running smoothly. I finally feel confident managing my NDIS plan, and I know I’m not doing it alone.
    Daniel P., NDIS Participant
  • I contacted Echinacea Care because my mum really needed a Cantonese-speaking Support Coordinator. It made a huge difference straight away. Mum finally felt understood and comfortable talking about her needs.They helped us make sense of her NDIS plan, organised the right services, and checked in regularly to make sure everything was working well. Having someone who can speak her language has taken a big weight off our family.
    Sarah L., Daughter of Participant
  • I’m so grateful we found Echinacea Care. My child has been through many services, and it was always stressful trying to explain everything again and again. Our Support Coordinator listened, understood our concerns, and helped us organise the right supports without making things complicated.They check in often, speak to providers for us, and make sure my child is getting the help they really need. As a mum, it means a lot to feel supported and not have to carry everything on my own anymore.
    Jane H., Mother of Participant
  • With multiple therapies and daily supports, my situation can get complicated. Echinacea Care helped coordinate everything seamlessly. They keep track of my budget, talk to my providers, and make sure nothing falls through the cracks
    Margaret W. Participant